National reps training - Stage 2
Workplace Rep Stage 2 (Handling Casework). Reps are the face and voice of the union and helping members to resolve issues is a key part of a rep's work. This day will introduce you to handling casework and help you feel more confident in representing members.
This day of the course will cover:
- workplace grievance and disciplinary procedures
- developing interviewing skills
- gaining an understanding of how to prepare and plan a case.
Tuesday, March 13, 2018 -
09:30 to 16:30
etc. Venues Maple House, 150 Corporation StreetBirmingham B4 6TB